While experienced travelers are always pleased to come across cheap airplane tickets and discount hotel rooms, their hotel expectations are often greater than simply getting a room at a cheap price.
The following are key attributes of a hotel than often impact a travelers decision on whether to make a reservation in the first place or repeat a visit to that hotel in the future:
Quality pillows make a difference. Since quality often varies depending on the guest, some hotels are giving their guests pillow choices.
Good coffee in the morning
Complimentary breakfasts and meeting rooms
Free parking is usually critical in making a hotel stay truly affordable.
Free and fast wireless Internet access
Ability to check in early and leave late
Airport shuttles
Onsite business centers
A good desk and light in each room
Easily accessible electrical outlets
A newspaper waiting outside the door in the morning
A microwave oven and refrigerator
Knowing how to find a favorite TV show in a new city
An onsite exercise room
A very efficient check-in and check-out process
For many business and leisure travelers price alone used to be the determining factor in where they stayed. Now given the multitude of choices in most destinations, the quality and services of the lodging often are as important as the price.
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