Although travelers are generally pleased with the supply of cheap airplane tickets and cheap vacation packages, many would like to see the airlines be more respectful of passenger rights. Recently announced new consumer protection rules are being delayed by the Department of Transportation (DOT) because of court challenges and petitions from the airline industry.
DOTs full fare advertising rule, which was scheduled to take effect October 24th, has been moved back to January 24th. Other deferred rules include the one stating how agents must advise clients and Internet shoppers regarding airline baggage fees and other ancillary charges, including specific notices concerning eticket confirmations.
The DOT has also delayed a provision that requires baggage allowances and fees of the marketing airline to be applied to all segments of codeshare itineraries, even if the policies of the operating airline are more advantageous.
The remaining portions of the new rules will go into effect on August 23rd, including an extended runway delay rule which applies to additional U.S. airports and foreign airlines as well as a rise in the minimum denied boarding compensation for bumped passengers.
Under the new rule, bumped passengers facing short delays will receive compensation equal to double the price of their tickets, up to $650. Passengers suffering longer delays will receive payment of four times the value of their tickets, up to $1,300. www.cheapfares.com