We pride ourselves on offering convenient purchasing of discount travel as well as
great customer service via e-mail. These are examples of pleased Cheapfares.com
Thank you so much for your quick response and cooperation in this matter.
I will definitely add a testimonial onto your website! You have the best prices
and customer service for an online business that I've ever seen!
Your service has impressed me beyond measure. After all the complications
today has presented me, I am now left smiling from ear-to-ear. Also, my future
ticket purchases have been made much simpler because I no longer have to shop around
for fares. My future tickets will be bought through CheapFares Period.
Honestly, I don't know how to fully express my gratitude for all the assistance
I have recieved.
Thank you so very much,
Thank you for all your help!
I also want to tell you that your website is one of the best and one of the most
user-friendly that I have ever dealt with. Adding a rental car to the flight reservation
was a snap, and it printed out a beautiful summary of all the reservations! And
last, but not least, your prices are the best I found after searching for several
I hope this is going to a supervisor or manager.
I booked airline reservations for Miami through your website. I just want
to say how satisfied I have been with my first reservation process. Everyone
I dealt with (via email) responded quickly and efficiently handling any problems
or questions I had without any difficulties on my part. I even received a
phone call from one of your employees when he had a question about something.
I will HIGHLY recommend your website (and have already).
Thank you again for the excellent service and all the help you have provided. Keep
up the GREAT work!
I have visited quite a few of these "discount fare" websites. One day there up and
within a week it seems their down or experiencing website problems. With your website
it seems to be really consistent.
I have been using your car rental program since last August and it never seems to
fail, You have absolutely the lowest prices.
You're the best!!
Thanks again for your comment and for continually making the customer feel like
they really did get a great deal. I know when I use Cheapfares.com I always feel
that I rec. more than my monies worth. How often does that happen in life?
Senior Loan Officer
I HAVE BEEN SEARCHING FOR LOW AIR FARES FOR QUITE SOME TIME NOW, BY SEARCHING THIS
WEBSITE I HAVE FOUND THE BEST DEAL FOR MY MONEY. I HAVE TOLD FAMILY AND FRIENDS
ABOUT THIS SITE.
OK, you're GREAT! I didn't expect such good customer care from a "cheap" ticketing
Do you have a customer comments page that I can add my "hurray" for a company that
Thank you so very much for being there when we needed a GOOD company with even BETTER
Now on to the car rental! (YEAH!)
Kelly Ann T
Kelly Ann also wrote:
I have NOT had customer service this good even from my OWN travel agency (through
the company I contract with on a regular basis).
Not each and every person in a company cares, but I got one who DID care and if
the level of customer service is indicative of the customer service values you engender,
I will be a VERY loyal customer.
Thank you so very much for being there when we needed you.
Newport News, VA
This is just a little note to let you know how I appreciated your effort in getting
my problem resolved.
I have to confess I did not expect this to be resolved so quickly, let alone for
one of your representative (Ed) to actually call me.
Ed provided great & impressive customer service; and I will definitely use your
services again in the future.
AGAIN, THANKS FOR SUCH GREAT CUSTOMER SERVICE!
Hi Customer Service!
YOU GUYS ARE SURELY 'THE BEST'!!!! You made my wife and I feel so much better....this
is a special trip for us (7th Anniversary) and we wanted it to be perfect.....you
made it so! Again, I thank you for your "EXTRA EFFORT" and you can rest
assured that Angie and I will book our future vacations with you. Our best to all
John and Angie (Evangelina) Colasanti