Airline passengers need more than just cheap airplane tickets and cheap vacation packages to ensure they have a good trip. An informed passenger who knows what his rights regarding air travel are is less likely to be unfairly taken advantage of. To that end, the Department of Transportation (DOT) has updated its Fly Rights handbook for air travelers which addresses a wide range of issues ranging from selecting loyalty programs, to making official complaints, to the new three hour runway delay limit.
The DOT recently released its latest version of Fly rights: A Consumer Guide to Air Travel, including information on the departments new consumer protections. It details large airlines reporting requirement for on-time performance information on domestic flights on their websites and the airlines responsibility to respond to complaints.
This guide, which was first released in 1973, provides information on topics such as finding the cheapest ticket prices and how not to be taken in by travel scams in addition to information regarding federal regulations that protect air passengers.
Ensuring that the flying public has access to the best possible resources and consumer information is an important part of our mission, according to the U.S. Transportation Secretary and this new version of Fly Rights will help air travelers better understand their rights as consumers.
A guide for parents of minors flying alone was recently published by the DOT.
Fly Rights is available online at http://airconsumer.dot.gov/publications/flyrights.htm and When Kids Fly Alone can be accessed online at http://airconsumer.dot.gov/publications/KidsAlone.pdf. Copies are also available at airports.
www.cheapfares.com