As happy as travelers are flying on cheap airplane tickets and cheap vacation packages, over time many passenger security complaints have been registered against the Transportation Security Administration (TSA). The good news is that such complaints have fallen recently to their lowest level since such data has been tracked.
Consumer TSA security complaints in October were down 59 percent from a May 2004 peak. There were only 1,418 such complaints in September, the fewest since record keeping began seven years ago.
TSA complaints have fallen considerably after jumping up last November when the agency introduced enhanced pat down and screening procedures. Although the TSA has been a popular punching bag in Congress, some in Congress have started to acknowledge TSA efforts.
Senator Amy Klobuchar (D-Minn.) commented recently that while a few grumpy senators publicly attack the TSA, the agencys employees have an incredibly hard job and do a good job.
Detractors feel otherwise. Earlier in November House Transportation Committee Chairman John Mica (R-Fla.) accused the TSA of being both bloated and ineffectual. He believes that the TSA has lost its way It is time for reform. TSA must becomea thinking, risk-based, flexible agency that analyzes risks, sets security standards and audits security performance.
While clearly there are mixed congressional opinions about how well TSA is performing, it is encouraging to see passenger complaints at an all time low. www.cheapfares.com